University System of Georgia chancellor conducts annual visit at Kennesaw State

USG Chancellor Henry "Hank" M. Huckaby

Kennesaw State helps host 2014 Chancellor’s Service Excellence Awards ceremony KENNESAW, Ga….

Georgia (Oct 13, 2014)Kennesaw State helps host 2014 Chancellor’s Service Excellence Awards ceremony

KENNESAW, Ga.  (Oct. 13, 2014) — Kennesaw State University President Daniel S. Papp welcomed University System of Georgia (USG) Chancellor Henry “Hank” M. Huckaby to campus last week for the chancellor’s annual visit, which came amidst KSU Founders Day and Homecoming 2014 celebrations.

During his visit, which included a lunch with students, faculty and staff at the LeoDelle and Lex Jolley Lodge, Huckaby met with Papp and his cabinet and engaged in dialogues with faculty and students.

In addition to his visit, Papp welcomed several presidents from other USG institutions who were on hand for the 2014 Chancellor’s Service Excellence Awards, which were held at Kennesaw State’s Prillaman Hall. The awards are given annually to recognize outstanding customer service throughout the system’s 31 colleges and universities.

Huckaby, who was installed in May 2011 as the system’s 12th chancellor, said the value of good customer service is central to the USG’s mission.

“I think we’re in an environment now that values service excellence in everything we do. We have a responsibility to inculcate that into everything we do and into every person who works with us,” Huckaby said. “Everyone deserves to be treated as important and valued.

“Everyone on campus, from the gentleman who cuts the grass to the faculty member to the provost’s office – all of us have to understand and expect that we have skin in the game. We all have a role to play. We all have to recognize that we are here to serve the citizens of the state and to help them reach their educational goals.

“It’s a much more student-focused, student-centric world. It’s an exciting concept, and it’s where I get my will to keep going every day, what’s happening right here on this campus,” Huckaby said.

Papp said the essence of providing excellent service and a quality educational experience lies in hiring the right people for the job and giving them the tools they need to succeed.

“The key is to hire good people and then get out of their way,” Papp said. “That’s the real secret to running a successful organization.”



Kennesaw State University is the third-largest university in Georgia, offering more than 100 graduate and undergraduate degrees, including doctorates in education, business and nursing, and a Ph.D. in international conflict management. A member of the University System of Georgia, Kennesaw State is a comprehensive, residential institution with a growing student population of more than 26,000 from 130 countries.

Contact: Robert S. Godlewski, 470-578-3448,



A leader in innovative teaching and learning, Kennesaw State University offers undergraduate, graduate and doctoral degrees to its nearly 43,000 students. With 11 colleges on two metro Atlanta campuses, Kennesaw State is a member of the University System of Georgia. The university’s vibrant campus culture, diverse population, strong global ties and entrepreneurial spirit draw students from throughout the country and the world. Kennesaw State is a Carnegie-designated doctoral research institution (R2), placing it among an elite group of only 6 percent of U.S. colleges and universities with an R1 or R2 status. For more information, visit